Alitalia - Linee Aeree Italiane S.p.A. has been transporting passengers and cargo throughout the world since 1947. Its services include the typical and closely related activities carried out by airlines companies such as flight and ground operations, marketing, business strategies, and sales.
In Italy, Alitalia serves 24 airports with 1.265 flights a week. In Europe, the Company serves 45 airports with 928 weekly flights. In the rest of the world, Alitalia planes take off and land at 14 airports with 101 flights every week. Since 2001, Alitalia has been a member of the SkyTeam alliance whose members include some of Europe’s and the world’s leading companies – Aeroflot, AeroMexico, Air France, China Southern, Continental, CSA Czech Airlines, Delta Airlines, KLM, Korean Air, Northwest and the "associates" Air Europa, Copa Airlines e Kenya Airways - and whose vast network provides services to 841 destinations in more than 162 countries.
In 2006 approximately 24,5 million passengers flew with Alitalia, representing an increase of 1,1% compared with 2005. The Company has one primary hub, Rome Fiumicino, and a fleet of 178 aircraft.
Again in 2005, Alitalia adopted a Code of Ethics and a Charter of Values, representing the cornerstone of the Company’s corporate culture and highlighting its awareness of social responsibility. The principles set forth in the Code are translated into real commitments that govern the conduct of Alitalia staff and the management of all activities ranging from business strategies to daily work, from internal and external relations, to concern for the environment and the community at large.
Alitalia Servizi is a company jointly owned by Alitalia and Fintecna, with the latter having the majority voting rights. Operational since May 1, 2005, the company is responsible for maintenance activities, airport services, centralised services and IT & Telecommunications. The services provided by Alitalia Servizi to Alitalia are regulated by specific contracts in order to ensure the quality of the end product offered to customers.
Check-in
If you are leaving from a North American airport, Alitalia recommends that you allow two hours. Leaving from an Italian airport, allow 60 minutes for intercontinental flights, 40 minutes for international and 30 minutes for domestic.
Baggage
Carry-on: One bag, maximum total dimensions 21 x 14 x 10 in (55 x 25 x 35 cm), weight 5kg (10lbs), plus one personal item such as a lap top or briefcase.
Checked: For domestic flights and international economy flights (except to the U.S., Canada and Mexico), one bag with a maximum weight 20kg (44lbs) is permitted. For international flights to the U.S., Canada and Mexico, two bags are permitted with a maximum weight of 32kg (70lbs) each, and maximum linear dimensions (length + width + depth) of 158cm each.
Passenger Change Details
Name changes are not permitted. Check with the airline regarding other changes.
Child Fares
In some instances Alitalia’s fare for children two to eleven is about 85 per cent of the applicable adult fare, if accompanied by an adult. In some cases, even accompanied children pay full fare. Check when you book your flight. Infants (up to 23 months) seated on an adult’s lap pay 10 per cent. Children over five traveling alone must pay full fare, and children under five are not allowed to travel without an adult.
Senior Fares
Some senior discounts may be available. Check with the airline.
Pets
On transatlantic flights, pets are treated as checked baggage.
